Right-click on the email and select Mark as not junk, or left-click to highlight the email and click the Junk drop-down in the tool bar and select Not junk. How do I handle a legitimate email in my Junk Email folder marked as spam? It might appear at the top of the folder list near your Inbox and other important folders, or it might appear lower in the list, alphabetically. Your junk folder appears along with your other folders. You can view your Junk E-mail folder online at or by using a desktop email client like Outlook or Thunderbird.

The following KB article will provide instructions on how to manage your junk email, change your junk mail settings, add safe senders and recipients and blocked senders.

The anti-spam service learns over time what you want to see in your Inbox from the actions you take.

Use the block or allow settings to help control unwanted and unsolicited email messages by creating and managing lists of email addresses and domains that you trust and those that you do not.